Black Lips Tattoo Supply Returns and Exchange Policy
How to return online purchases?
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Initial review upon delivery:
- Upon receipt of the product, you have 15 minutes to perform a general inspection.
- If you find the order incomplete or with visible damage, you have the right to not accept the product .
- In this case, you must return it using the same shipping method used (personal courier, Correos de Costa Rica or other) and assume the cost of shipping , in addition to including a note explaining the reasons for the return.
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Return after delivery:
If you did not carry out the inspection at the time of delivery, you must comply with the following conditions:- Products must be returned in their original packaging , including:
- Product box.
- Packaging and accessories.
- User and packaging guides.
- Original purchase invoice.
- In the case of sealed products, the seal may only be broken if there are defects, damage or incomplete parts.
- Reprinting invoices is not permitted , as the original invoice is required to manage returns.
- Products must be returned in their original packaging , including:
Cost of returns
- The shipping cost for returns must be assumed by the customer.
- Returns must be made using the same shipping method you selected when making the purchase (personal courier, Correos de Costa Rica or other).
- The cost of shipping will depend on the current rates of the logistics provider.
Do you have questions or need help?
Contact us via:
π§ Email : tattooblacklips@gmail.com
π Phone/WhatsApp: 6095-4389
We are here to ensure your satisfaction! π¨